Advice Please! We have Bday Tickets we can't use.....again.

September 06, 2013 by bedione

We returned tickets for the Monday show, and won them again in the second chance drawing.
1st off we sent an email saying we wanted off the list. 2nd we received an email stating we were not eligible for tickets because we won in the first drawing. 3rd we will not even arrive in Cabo until Monday.
Does anyone have an email for admin? I thought the lottery was a good idea, now I'm not so sure.

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Has anyone returned birthday

August 15, 2013 by bedione

My husband received day one birthday tickets and I received day 3. We can not go to day 1. I sent in a request to put them back in second chance drawing and I received a response asking which one (even though all the info was below on the original email). I have not had a second response. Has anyone received a credit?

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